Privacy policy

1. Who are we?

We, that is the company SC MARICUT COM SRL, based in Fundu Moldovei Commune no. 8, Suceava county, registered at the Trade Register with number J33/1484/1994 and tax code CUI RO6248162, we have taken the necessary technical and organizational measures to respect the security and integrity of your personal data.

SC MARICUT COM SRL, as the author, owner, administrator of the website www.casabaciubucovina.ro, respects the privacy and security of the information provided by you when you use this website, including personal data, for which we have created and enforce this Privacy Policy.

Your access/visit to this website is subject to the terms and conditions of use and the privacy policy, implies your explicit acceptance of them and represents the entire understanding (contract) between the parties. SC MARICUT COM SRL reserves the right to change and update at any time the content of the website www.casabaciubucovina.ro, as well as this Privacy Policy and the Terms and Conditions of Use, without any prior notification. Therefore, please visit this section periodically to review the Terms and Conditions you have agreed to abide by.

The presented terms and conditions are valid and apply to the website www.casabaciubucovina.ro, for which SC MARICUT COM SRL is the author/owner/administrator. Correctly informing the users of this website is important to us, so we will explain in detail in the following lines what data we collect from you, how we use it, for what purpose we use it and what your rights are in this context.

It is important to say what we mean when we use the expression “personal data”. Any data about a natural person that can lead, directly or indirectly, to the identification of that person. This includes your name, any identification number, any location information and any other online identifier such as the device used to access the internet, IP address or information obtained through cookies. Regarding the AGREEMENT, in the context of the collection and use of your data, we have taken all the technical measures so that you can give us this agreement in full knowledge of the case, from your first to your last interaction with this site

Thus, the processing of personal data is done in accordance with the legal provisions on the protection of personal data, including EU Regulation 2016/679 (hereinafter GDPR).

Please keep in mind that our services are exclusively for people who have reached the age of 18 and we do not process the data of minors.

2. What personal data do we collect?

We use your data only if we have your consent, in several ways, depending on their nature. Below we have detailed all the types of data we collect and how we subsequently use it. If you choose to use our website or use our services, we may collect the following personal information about you:

name, surname, contact details: when you contact us, to respond to your requests or questions. if you have provided us with your first and last name, we use this data to personalize the emails you receive from us. The platform we use for email marketing allows us to personalize based on data provided by subscribers. Also, where appropriate, we use this data for invoicing the services requested on the site;
name, surname, contact details, home address, identity document, nationality, date of birth, date of arrival and departure: in order to provide accommodation services;
invoicing data: if you have provided us with invoicing data (CNP, CUI, registration number at the Commercial Register, company headquarters address, bank account, bank name, name of legal representative, position of legal representative, bank card details), we use this data to prepare invoices;
the image of the person concerned: captured by the video monitoring cameras;
any other data you choose to provide us, in relation to the services we offer (such as: allergies, food preferences, etc.);
e-mail address: if you have provided us with your e-mail address, we will use it to send you informational e-mails, to be able to respond to your requests and to provide you with the service requested.
phone number: If you have provided us with your phone number, we use this data to be able to contact you quickly, to be able to respond to requests and to provide you with the requested service.
browser/IP/device data: If you have agreed to collect your browser, IP, device details, we use this data to determine how you use

The information we collect is necessary to provide you with accommodation services or to respond to your requests, and if you refuse to provide it to us, you may not be able to take full advantage of our services.

3. How do we collect personal data?

We collect information about you in three ways:

a) Directly – when you contact us, when filling out feedback questionnaires, when you fill in the accommodation form.

b) Indirectly – for example when the data on the booking platform is provided in order to make reservations and/or generate the accommodation card, to which we will have access;

c) Automatic – when you access our website, we collect information through cookies, as well as in the case of images captured by video surveillance cameras in our location. For more information about cookies, please visit the dedicated page, where you will find them grouped by category.

d) From third parties – we may also obtain information about you from third parties, such as when another person makes a booking on your behalf, in the case of group bookings or when a voucher is issued/transferred;

4. For what purpose do we use your personal data?

When you interact with us, we will collect personal data and use it for the following purposes:

processing reservations/reservations;
preparation of the accommodation form;
processing payments you have made;
providing customer service;
issuance and use of vouchers;
fulfilling legal obligations or complying with the provisions of public authorities.

5. Duration of personal data processing

Your data will be stored exclusively for the period necessary for the provision of services, the resolution of your requests or the resolution of any disputes.

Also, certain data will be stored for the period provided by law, for example:

the data contained in the accounting documents will be archived, according to the law, for a period of 10 years;
the data provided by the accommodation card will be archived and stored for a period of 5 years;
the images captured by the surveillance cameras will be stored for a maximum of 30 days;

At the end of the storage period, the data will be destroyed or anonymized, depending on their storage format.

6. Who do we transfer your data to?

We guarantee that your data will not be transferred, sold or rented to natural or legal persons without your consent.

We have not sold, do not sell and will never sell your data to third parties. We provide services that are based on the trust of customers and potential customers, and the safety of personal data is essential in this process. The only entities that have access to the data of the users of this site are the agencies or suppliers with whom we collaborate on the basis of contracts containing confidentiality clauses, without which we could not carry out our activity and, in exceptional cases and only on the basis of official requests, the public institutions that apply the law in Romania.

The only data about the users of this site, to which third parties have access, is aggregated and anonymized – on the basis of which the users cannot be identified. However, we may disclose your data to third parties to ensure that you can benefit from our services, such as service providers who operate our website or online payment system, marketing agencies, authorities or public institutions .

Your data will not be transferred outside the European Economic Area.

7. What are your rights?

According to the applicable legal provisions, you benefit from the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to oppose the automated individual decision-making process.

Here are your rights in the context of data collection and processing:

The right to be informed about how your data is collected and used
The right to access the data we hold about you
The right to request the rectification of the data we have about you
The right to request the deletion of the data we hold about you
The right to request that marketing messages be stopped from being sent to you
The right to request the sending of your personal data to you or to another operator
The right to lodge a complaint, with reference to the use of your data, to the authorized bodies.

The above rights are not absolute and there are exceptions. For any questions in this context and if we can provide you with any kind of information regarding our services, or how we collect and use your personal data, please send us an e-mail at office@casabaciubucovina. EN

In order to exercise these rights, you must provide us with a written request containing your complete identification data and the requests you wish to resolve, using the following email address: [email protected]

8. Processing of data of other persons

If you choose to provide us with other people’s personal data, such as when you book a room on behalf of others or when you want to transfer a voucher, you take responsibility for how you obtained this data lawfully and have a legal basis for processing their personal data, in accordance with the GDPR. We are not responsible for violating the rights of those people.

9. Update of the Data Privacy Policy

We reserve the right to add, modify or delete parts of this Privacy Policy in the future to ensure that the information contained herein provides relevant and appropriate information regarding the collection and processing of personal data.

10. Our Marketing Messages

If we have your consent, we will send you marketing messages by e-mail with the aim of informing you about promotional offers published on our website.

You can unsubscribe from the newsletter at any time, using one of the methods below:

By clicking on the unsubscribe link from any newsletter received from us;
By sending us an email to request unsubscribe. Our email address is [email protected]

In either case, we will ensure that you no longer receive our email marketing messages. Any request in this regard will be resolved within a maximum of 48 hours from receipt.

11. Conclusion

We have taken all the technical measures so that you are not obliged to provide us with any data (everything is optional), but it is good to know that without them it is possible that certain parts of the site may not work correctly, we may or may not be able to notify you about our services that may be of interest to you.

SC MARICUT COM SRL undertakes not to make public the e-mail address of the users and not to disclose it to a third party, unless this is necessary to comply with the law and/or judicial procedures.

SC MARICUT COM SRL is not responsible for attacks aimed at theft or vandalism and that could lead to the disclosure or compromise of data.

If website users send unsolicited materials to the e-mail addresses published on the website, SC MARICUT COM SRL reserves the right to consider these materials non-confidential and lacking copyright protection. Such materials become the property of SC MARICUT COM SRL, free of any claims issued by a person or a group of persons, and can be used for any purpose by SC MARICUT COM SRL, without the obligation to grant compensation for their use.

The website may contain advertisements and/or links to pages of third parties, including partners, advertising providers or sponsors. The information provided to external pages is not under the control of SC MARICUT COM SRL and any publication of personal data on other pages on the Internet is done at your own risk.

SC MARICUT COM SRL reserves the right to modify, revise, complete these rules at any time. Any change will be made public on this page and will effectively come into effect from the moment it is posted on the site.